Moniepoint Microfinance Bank has strengthened its retail growth strategy with the successful conclusion of its 2026 State Retail Officers Masterclass (SROM) held in Abuja, positioning its retail managers as key drivers of data-driven expansion and operational excellence across Nigeria.
The three-day training programme, which ran from January 8 to 10, 2026, was themed “Sales and Operational Intelligence.” It was designed to equip retail leaders with the leadership identity, strategic discipline and reproducible performance frameworks required for sustainable growth in an increasingly competitive banking landscape.
Opening the programme, the Convener and Regional Retail Officer, North Central, Evah Progress, challenged participants to move beyond effort-based performance to system-driven productivity. He emphasized that consistent success is built on mindset, motive and measurable processes, adding that results that cannot be reproduced should be regarded as incidental rather than strategic.
Progress urged retail officers to build scalable habits, structured operations and empowered teams capable of delivering predictable outcomes, stressing that professional identity directly shapes leadership effectiveness and branch performance.
A key technical session was delivered by Ezekiel Sani, Senior Vice President, DNS, who spoke on “Building Strong Sales Strategies and Execution Excellence.” He outlined frameworks for strengthening sales leadership, accountability and field execution.
On the second day, Moniepoint’s Chief Growth Officer, Camelia Ganga, joined virtually from the United Kingdom to present the bank’s 2026 growth outlook. She highlighted expansion opportunities within Nigeria’s fast-evolving digital banking space and charged retail leaders to align branch operations with innovation, service quality and customer-centric delivery.
The final day featured strategy-driven workshops facilitated by Odochukwu Chikwendu (The Sales Guru) and other senior executives, focusing on market penetration, branch performance optimisation and execution models for measurable growth.
Other facilitators included Tolu Alegbe, Vice President, Moniepoint Loans; Abdulmumin Tijjani, Regional Manager/Product Sales Manager, Retail Banking; Muti’u Tijani, Regional Manager/Product Sales Manager – Loans; Oluwatosin Oyekanmi, Head of Growth, Moniepoint Retail Banking; Umuqulsum Abdulwahab, Human Resources Business Partner, North Central; Edwin Onyegbuna, Regional Compliance Officer; Betty Kenneth, Sales Operations Officer; and Hamza Abdullahi, Regional Training Officer, among others.
The programme concluded with a vibrant Cultural Day celebration that showcased Nigeria’s cultural diversity and outlined growth opportunities for the year ahead.
SROM 2026 reinforced Moniepoint’s commitment to building a performance-driven retail banking structure by sharpening technical competence, strengthening leadership identity and repositioning its retail officers as outcome-focused growth leaders nationwide.
